Most wrong parts come from a missing line on the enquiry. A clear nameplate photo usually solves it. If you type it out, send these:
- Maker. The company name, not the shipyard or the system integrator.
- Type or model. The full code, including letters at the end. A suffix often changes voltage, flange or software.
- Part number or order code. For automation this matters more than the model. Copy it exactly, with dashes.
- Serial number and year. Helps us match revisions and drawings.
- Ratings. Voltage, frequency, power, pressure or speed, as printed.
Taking the photo
- Clean the plate with a cloth first.
- Shoot straight on, not at an angle, with no flash glare.
- Take one close-up of the plate and one wider photo of the unit where it is fitted.